Last Updated: 30-09-2024
Welcome to Thakkalies.com. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. If you do not agree with these terms, please do not use our site.
1. Acceptance of Terms
By using this site, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions and our Privacy Policy.
2. Changes to Terms
We reserve the right to modify these terms at any time. Any changes will be effective immediately upon posting on this site. Your continued use of the site after any changes signifies your acceptance of the new terms.
3. Products and Services
Thakkalies.com offers a range of products, including spices, ready-to-cook meals, and health products. We strive to ensure that all descriptions and prices are accurate, but we do not guarantee that all items will be available at all times. Prices and availability are subject to change without notice.
4. Orders and Payments
When you place an order, you agree to provide accurate, current, and complete information. By submitting your payment information, you authorize us to charge the indicated amount for your order. All transactions are processed securely.
5. Shipping and Delivery
We aim to process and ship orders promptly. Delivery times may vary based on location and availability. While we strive to meet estimated delivery times, we cannot guarantee them. Thakkalies is not responsible for any delays caused by third-party shipping providers.
6. Returns and Refunds
If you are not satisfied with your purchase, please contact us within 7 days of receipt. We accept returns for unopened items. Refunds will be processed once we receive the returned item. Shipping costs are non-refundable.
In the event of a refund request, we will process the refund within 5-7 working days of receiving the request. The amount will be credited back to the customer’s original payment method. Please note that it may take additional time for your bank to process and reflect the refund in your account, depending on their policies.
7. User Accounts
You may create an account to enhance your shopping experience. You are responsible for maintaining the confidentiality of your account and password. You agree to notify us immediately of any unauthorized use of your account.
8. User Conduct
You agree to use the site for lawful purposes only. You must not engage in any conduct that may harm, disrupt, or interfere with the operation of the site or the experience of other users.
9. Intellectual Property
All content on Thakkalies.com, including text, graphics, logos, and images, is the property of Thakkalies and is protected by copyright and trademark laws. You may not reproduce, distribute, or use any content without our express written permission.
10. Limitation of Liability
To the fullest extent permitted by law, Thakkalies shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the site or products purchased from us. Our total liability for any claim shall not exceed the amount you paid for the product.
11. Indemnification
You agree to indemnify and hold harmless Thakkalies, its affiliates, and their respective officers, directors, and employees from any claims, losses, liabilities, damages, or expenses arising out of your use of the site or violation of these terms.
12. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of Kerala . Any disputes arising from these terms will be resolved in the courts of Kerala .
13. Contact Information
If you have any questions about these Terms and Conditions, please contact us at contact@thakkalies.com.